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Flower Delivery Cork

Unforgettable Flower Delivery:

All our flower deliveries in Cork City and the local suburbs are delivered by us personally.

We can also deliver flowers by courier for Cork County/Nationwide delivery. Same Day Delivery is unavailable for Cork County/Nationwide deliveries. These orders must be in before 2pm for Next Day Delivery. This service is available to select from Monday - Thursday, orders will then be delivered the next day Tuesday - Friday. No Saturday, Sunday or Monday deliveries available by courier. Some products, such as our Antique and Vintage China Range, Vase Arrangements, are not available for courier delivery due their fragile nature. 

Nationwide Courier deliveries are done through third parties over whom we have no control (delivery time etc.) While we do everything we can to assist with a smooth delivery, we cannot accept responsibility for any problems on behalf of the courier company for these deliveries. 

Also please note, this courier service isn't always available at really busy times e.g. Christmas, Valentine's Day, Mother's Day.


Flower Delivery Times:
Cut-off time for standard same day delivery of flowers in Cork City and Local Suburbs is 1pm Monday - Saturday (excl Bank Holidays) Your order will then be delivered between 9am and 5pm on your selected date.


Some products require 24 hours notice. You will see this when you come to select your delivery date.


Local Morning 9am-1pm or Local Afternoon 1-5pm delivery times are available at extra cost. However very specific delivery times are not guaranteed (e.g. 3-3:30pm etc)


Flower Delivery Charges:
Cork City & Local Suburbs:               €10.00
Cork County/Nationwide:                  €15.00
International:                                 €15.00
Store collection:                              Free of Charge
Timed delivery (AM / PM):                €14.00
 
 
Should you select the incorrect delivery charge for the address, or there is a problem with your order, we will contact you by email to let you know, and amend this. Therefore please make sure that you give us your correct email address. Your order will then be on hold until we hear back from you.

 

Deliveries to homes, businesses, hotels and hospitals etc:
Please include the recipient’s name, company name if applicable, full address and a mobile phone number for the recipient. A mobile number for the sender and an email address is also required in case we need to contact you in the event of a problem.


Some hospitals do not accept flowers (Cork Mercy Hospital and Cork South Infirmary) but fruit baskets, balloons and chocolates are usually accepted at all hospitals. For hospital deliveries please include the ward and room number if available and a mobile phone number for the recipient.


Delivery terms and conditions:

Whilst we agree to use all reasonable efforts to ensure that delivery will be on the requested delivery date, you acknowledge that in very exceptional circumstances (severe weather conditions etc…) delivery will not be possible. In such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or shall reimburse your payment in full.


For all deliveries the signature of any person at the recipient’s address shall be accepted as proof of delivery to your chosen recipient. We are only responsible for delivering to the address you quote us (or a neighbour if no one is at home). Where we are unable to find someone to accept delivery we will deliver to a neighbour and leave a card at the recipient’s address informing them of this. 


Where the order has been delivered to the address you quoted we cannot accept responsibility if the recipient has moved, lives elsewhere or the person who accepts the delivery refuses or fails to return item(s). In cases where the address you quoted is incorrect and the recipient cannot be contacted or delivery cannot be made to a neighbour, the flowers will be returned to the shop where they can be collected. If a re-delivery is required, a second delivery charge will apply.


We do accept permission in the "Delivery Notes/Comments" section of your order, to leave the flowers at the address e.g. in the porch, reception etc… if the recipient is not there at time of delivery. In the instance of there being difficulties in delivering your order to the recipient we reserve the right to contact the recipient using the contact details you provided.

Due to shipping contstraints, all our vases, china, tea cups, tea pots and vintage range are available for Local Cork City & suburbs delivery or store collection only.

 

Complaints:

Complaints or queries regarding orders must be referred to us within two working days of receipt of the order. Our policy is that the flowers must be returned to us at the shop by the recipient or the sender and we will determine the appropriate action. Our shop policy for legitimate complaints is replacement or refund (*excluding delivery charge*). We regret that balloons or chocolates cannot be replaced.

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